Return Policy
In accordance with UK consumer law, you have 14 days from the delivery date to exercise your right of withdrawal.
Items must be returned in their original condition, unopened, and properly packaged. Return shipping costs are the customer's responsibility.
The refund will be issued within 48 hours after we receive and inspect the returned items.
For any return request, please contact our customer service:
? client@plus-de-bulles.com
? Damaged or incorrect order
If your parcel arrives damaged or contains an error, we will fully cover the replacement or refund, including shipping costs.
Please contact us within 48 hours of delivery, with supporting photos, so we can act quickly.
ℹ️ Special cases
- Custom or made-to-order items (e.g. gift boxes) cannot be returned, unless faulty.
- Business orders may be subject to specific return terms.